Only the original owner of an MBReels fly fishing reel is entitled to the lifetime guarantee
If a material or building defect should occur during the frame or reel lifetime, the only responsibility of MBReels consists in repairing or replacing the reel or spool, at our discretion.
The warranty excludes damage caused by accident, improper use, and negligence resulting in a change in the reel or spool. Colour can change between the original piece and the replacement piece.
When returning a reel or spool for repair, we ask that you to download and complete the repair form found here:
Enclose the form in the package with the part in need of repair. All pieces returned for repair should be properly protected and packaged prior to shipping to guard against further damage.
For international shipping (except for Switzerland and Liechtenstein), please ensure that all necessary customs formalities are completed and all custom charges paid. In the case of custom charges paid by MBReels, we reserve the right to retain the materials in question until such charges are reimbursed by the customer.
28 Ch. du Grand-Puits